Q1:   The system says that I need to use an Access Code. What do I do now?
         A: Access codes appear in the Instruction Page provided by your Instructor or Facilitator.

Q2:   I click the Submit button to register and nothing happens. What do I do now?
         A: Click here to send an email request for online technical support.
Be sure to send your first and last name.

Q3:   I get a logged out message, e.g., "You have been logged
out of the system. Please login again". What do I do now?
         A: You are probably experiencing difficulty with the WGU fire wall. Do this: Log out of your WGU student account. You can log in again using this different URL: http://training.trainingplace.com/loq. You can continue with your log in process (enter email address and password). If you get the message again, refresh your Internet browser screen and log in again.

Q4:   I get an error message. What do I do now?
         A: Click here to send an email request for online technical support.
Be sure to describe the error message in your email.

Q1:   I did not finish taking the survey. Can I begin where I left off or do I have to retake the survey?
           A: When you want to begin the LOQ again, you can login at this URL: http://training.trainingplace.com/loq and finish taking the survey.

Q2:   I clicked the email button to get a copy of my results and received nothing. What do I do next to receive an email of my results?...
         A: If you do not enter your email correctly, you will not receive an email.   To correct your email address,  Click here to send an email request to technical support. Be sure to send your correct e-mail address.